Shipping policy

WHAT COUNTRY DO WE DELIVER TO?

Metropolitan France, Monaco, DOM TOM (Guadeloupe, Martinique, Guyana, Reunion, New Caledonia, Mayotte), French Polynesia.

In Europe: Austria, Belgium, Czech Republic, Denmark, Estonia, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Norway, Portugal, Slovenia, Slovakia, Spain, Sweden, Switzerland

In the UK, USA, Canada, Australia.

If your country is not listed, please contact us so that we can investigate possible solutions.

DELIVERY OPTIONS

Free delivery for all orders in France.

Standard delivery Colissimo
Delivery time : 3 to 5 working days (France)

Express Chronopost delivery
Delivery time : 1 to 2 working days (France)
Shipping cost : 9.95€ (France)

For other countries, transport and customs charges may be applied in accordance with the tariffs in force. Also the delivery time outside France varies between 4 - 8 working days.

RETURNS

Returns are possible for a period of 14 days after receipt and only if the item has not been opened.

All items must be in their original condition, with labels still attached. No worn, used, altered or damaged goods will be accepted.

If you wish to return an item, please contact our customer service department atcontact@vertuousbeauty.fr indicating your name, surname and order number.

When returning a product, place the unused item(s) in the original packaging, together with the relevant documents (order confirmation) and the delivery note. Take all necessary measures to ensure that the product is protected during transport.

In the event that an item is returned used, incomplete, soiled or damaged, we will not be able to proceed with an exchange or reimbursement.Returns are at the buyer's expense and must be sent to the following address

Vertuous Beauty

1 avenue becquerelle 92600 Asnières sur Seine

France